Active listening is a useful skill for all sorts of situations – whether you’re taking part in meetings and workshops or dealing with conflict. By actively listening we can come to understand how the speaker feels about a subject or situation – this briefing explains how we can hear people through their words and tune into their underlying emotions, concerns and tensions. PDF versions are available for download on Seeds for Change.
4 pages, 5.5 x 8.5 in
There are no reviews yet.